Question 1

How do visits work for occupied homes or buildings in SOMA District?

Accepted Answer

Share entry notes, parking, and any HOA or condo check-in steps before the visit so the crew can reach the listed rooms in SOMA District without guessing building rules.

Question 2

How do you plan trips into SOMA District?

Accepted Answer

Travel time from our base is typically 10 minutes; we route SOMA District stops together when schedules allow.

Question 3

Is the inside of the oven and refrigerator included?

Accepted Answer

Cleaning the inside of the oven and refrigerator may depend on the type of service selected and, in some cases, may be available as an additional service. To see exactly what is included with your cleaning, please visit our Service Checklist section.

Question 4

Are the cleaning products safe for children and pets?

Accepted Answer

We use products appropriate for residential cleaning and follow proper safety procedures during the service. If anyone in your household has allergies, specific sensitivities, or if you have product preferences because of children or pets, please let our team know before your cleaning.

Question 5

Can I book a one-time cleaning?

Accepted Answer

Yes. You can book a One-Time Cleaning without committing to recurring service. This type of cleaning can be ideal before or after a party, before guests arrive, for special events, during a move, or simply whenever your home needs some extra attention.

Question 6

Why might you recommend a Deep Cleaning before recurring cleanings?

Accepted Answer

If your home has not had a detailed professional cleaning in some time, buildup may be present in several areas. A Deep Cleaning allows us to establish a fresh cleaning baseline. After that, regular cleaning visits can maintain your home much more efficiently. Our team can help evaluate your situation and recommend the service that best fits your needs.

Question 7

How long does it take to clean a house?

Accepted Answer

A regular cleaning typically takes between 1 and 4 hours, depending on the size of the home, number of rooms, condition of the property, and number of cleaners performing the service. A Deep Cleaning typically takes between 4 and 12 hours in most cases. These are general estimates. Larger homes, properties with heavier buildup, or situations requiring additional attention may take longer.

Question 8

Do I need to provide cleaning supplies?

Accepted Answer

No. Our team brings the cleaning products and equipment needed to perform the service. If you have a specific product you would like us to use on a particular surface or area of your home, simply let us know ahead of time.

Question 9

Do I need to organize my home before the cleaners arrive?

Accepted Answer

You do not need to clean your home before we arrive. However, we recommend putting away clothes, toys, documents, and personal items that may be scattered around the home. This allows our team to access surfaces more easily and spend the scheduled time actually cleaning your home.

Question 10

Why can the first cleaning take longer?

Accepted Answer

During the first visit, our team may need to spend additional time addressing areas with accumulated dust, grease, residue, and buildup that go beyond regular maintenance. Once we establish a good cleaning baseline, recurring services usually become faster and more efficient.

Question 11

How is the price of my cleaning calculated?

Accepted Answer

The price can vary based on several factors, including the size of your home, number of bedrooms and bathrooms, type of cleaning, service frequency, current condition of the property, and any additional services requested. You can also use our Smart Calculator available on our website. The calculator uses real information about your home to provide an estimated average cost for the service. It does not provide a final price or official quote, but it can help give you a more realistic idea of the expected cost before requesting an estimate.

Question 12

Do you clean homes with pets?

Accepted Answer

Yes. Pets are part of the family, and we regularly clean homes with dogs, cats, and other pets. We simply ask that you let us know in advance if there are any special instructions, such as a pet that should not leave a certain room or that needs to remain in a specific area while we clean.

Other areas we serve

Cleaning Services in SOMA District, CA

Edith Robinson

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